In today’s climate of extreme partisan politics, any organization can find itself in the middle of a public relations crisis. BlackRock, the world’s largest asset manager, recently experienced such an event. A 2022 firm advertisement featuring a high school teacher also included footage of the same gunman who attempted to assassinate former President Donald Trump. […]

Crisis communications is a specialized field that helps organizations and individuals resolve significant business disruptions, reputational risks and mission-critical challenges. Often these situations arise suddenly and lack clarity, making good decisions and communication with key stakeholders difficult. Crisis communication experts, however, draw on a broad range of theory, experience and intu